Device Help

I HAVE AN ACCOUNT AND BEEN RIPPED OFF I PAID FOR THE THIRTY DOLLAR AT&T It's all on FILE IN MY ACCOUNT AND THEN ADDED MORE MONEY WHICH WAS NEVER APPLIED TO MY PHONE USE JUST PAY MORE MONEY TEXT MESSAGES TO DATE HAVE RECEIVED ZERO PHONE CALLS THEY HAVE BEEN BLOCKED BY AT&T !! WHY I PAID OVER $45.00 ALREADY I HAVE RECEIVED MULTIPLE SPAM SCAM PHISHING AND OTHER TEXT MESSAGES LOOKING FOR THE SOMEONE WHO STILL USES THIS PHONE NUMBER!!!!! WHOS PHONE NUMBER IS THIS I WAS ASSIGNED IT BY AT&T I HAVE AN ACCOUNT AND UPDATED PAYMENT BUT ZERO SERVICE SOME BODY FROM ATT CORPORATE CUSTOMER SERVICE ?!?!?! NEEDS TO CONTACT ME HERE AND EXPLAIN THIS

App is useless!

This app is very good at keeping your device up to excellent working condition

Very easy to navigate with accurate information results

I can’t count on the many times I’ve had to use this app, in fact it not even an app. You select through different options that best describe the problems that you are facing with your phone and it has you follow a tutorial,sometimes when completed does absolutely nothing. Sometimes the tutorial stops and you have to start all over, taking you to AT&T’s actual website prompting you to sign in ,and then it’s ( We’ve hit a snag, try again later) which is so frustrating, how's an app like this supposed to help? I had to call AT&T because I couldn’t send text messages or receive them and even they couldn’t help me but after 2 minutes after getting off the phone with them everything was fine they probably didn’t want to admit that was an outage or something that had to be fixed on their end. I wish they would revamp the app. In order for your phone to work properly, you have to call customer service and have them do a reproviision on their end you can’t do it yourself

Outstanding Performance

Complete junk

This app help me to diagnose some problem and fix bugs that I had, the phone much more faster !

If zero stars were an option I would have given it. iPhones have an app called Tips. If I wanted to know about my device, I would simply open the app that came with my iPhone. This device app does not help me whatsoever.

I have Att just for wireless cell phones. I always have barely any bars for cellular at home. Theres no option to test cellular service!! Just wi-fi. i don't have Wi-fi through ATT. I want to know why i don't have cellular service most times