After a week, App stays stuck at 00:00:00 when punching in. Closing,syncing the app wont fix it.

What would be perfect. If you guys and a row of numbers on the keyboard. I know Apple ain’t gonna do it. But just add a row of numbers and would be perfect the app

Time clock stops working after a week. Only way to get it back working is to uninstall the app, restart the iPad, then reinstall the app. Been doing this since we first started using it a few months ago. every week, for the last , it is getting old real fast.

This app is buggy

I work for a company that has been using ADP for 20+ years. Since ADP discontinued making their own clock in machines and only left customers with the ADP Kisok app we have been solely reliant on it. This application seems like it was developed in a rush. Icons disappear, it doesn’t record time, the biometrics have allowed users to login as other employees. The one thing that this app is supposed to do it can’t seem to do consistently or properly. I have been trying to get this issue resolved for months now and customer service leave us with little to no answers.

It keeps giving me some stupid “Hmm… something went wrong…” message and says to contact support. Not that I should have to, but you can’t even contact them, the best I got was to an automated system which still didn’t solve the problem. I think it should be fairly easy for an employee to check their time punches…

Version 1.6.8 requires us to manually close the app & reopen prior to anyone being able to clock in/out. Please fix this ASAP.

Update: The latest patch December 3rd 2021, did not fix the issues mentioned below. UI elements will break, become unresponsive, or disappear once the screen goes to sleep. A total system restart is required to fix the issue. Disappointing Since I upgrading my iPad Pro to iOS 15, this app has been broken. UI elements disappear. Some button are Phantom button that work even though they are visually absent. I have opened numerous tickets with support with ZERO success! They blame user error.

The app’s UI gets extremely small randomly and employees are not able to clock in unless the app is manually restarted. Had to rely on removing guided access so users can close the app whenever they face the issue.

The app was pretty cool at first until it suddenly stopped working…No tech support available. We started to rely on the app and then suddenly gone. After many calls to ADP, long wait times, zero tech support, a week went by and our employees were not able to clock in, I was told that it is no longer compatible with my iPad. Very frustrating. I had to go buy a new iPad after buying one just for the app. The sales team for this app should really relay this to prospective clients. This experience has easily cost us 1k easily due to the time lost, and having to buy another iPad.