Uber Freight

I used to think TQL and CHR apps were bad. But that was only until I started using the UBER FREIGHT APP a couple of months ago and if I could sum it up with one word, I’d say it’s a “HEADACHE”. My favorite feature is “NOTHING” and the one feature that I absolutely dislike the most is “NOTIFICATIONS” - amongst others, of course. If you set ALERTS from City A to City B and also for City A to City C, if there aren’t loads available from City A to City B, the app still shows loads from City A to City C for that criteria. And to make things worse, it keeps showing FLATBED and REEFER loads on the HOME PAGE for some reason. I was very close to accidentally booking a flatbed load the other day but caught my mistake right in time. Why would you show me flatbed or reefer loads when I have clearly ONLY selected VAN? Also, why is there no option to save my TRUCK and TRAILER numbers, including the type of equipment I have, in the app? To make things worse like they weren’t bad already, if there’s a new load from City A to City C, it will get added to the City A to City B list and you will get a notification for that too. So if there are 20 new loads added to the City A to City C list, you will get a total of 40 new notifications. Then there are times when the app automatically turns off notifications on. Maybe I didn’t want those 20 useless notifications to begin with? so this isn’t that big of an issue. In addition to that, there is no way to upload a .PDF file as a BOL or POD. Only option is to give the app access to CAMERA (totally unnecessary) when all you should have to do is be able to give them access to a limited number of photos and files. And if the POD is 1+ page, an option to upload a .PDF file instead of having to sit there and sort through and upload 3-4-5 pages. No other broker requires tracking to be kept “ON” 24/7 to be able to use their app. I understand that as a requirement if I’m on a load, and even then, it should be limited to no more than 6 hours before the load pick-up time. Of course they ask us to keep tracking on, in the background, at all times, 24/7, keep the app open when on a load, and keep your phone plugged in. My phones battery capacity has gone from 95% to 85% in less than a month because of the constant battery draining and re-charging. UBER FREIGHT has dozens of developers with all sorts of skill sets at their disposal yet they somehow fail to develop an app that actually has the Owner Operator/Drivers best interests in mind and not what these developers think is cool. What boggles my mind is how lame this app is yet it has an almost 5 Star Rating, from thousands of users.

They changed the app to a new version with no advanced info and now I am unable to get on the load board and the thing about it is I had booked 2 loads before the changes and I have been trying to get to the older app and they have removed it all together what a way to treat it carrier who has work with them for about a year

Booked a rate for one price uber contacted me 2 days later and said that the load was booked while the app was glitching not my problem they also lied about the rate that was posted not going to work with these crooks again

This app doesn’t work on my iPhone please fix

App doesn’t work on the iPad for some reason, it keeps crashing and closing out.

The app is closing by itself on the iPad

Good

I book load from West Sacramento to Stockton dollar tree my appointment was 5am morning when I checked in they said this load is drop trailer load and you have to drop your trailer more then 2 weeks they said uber send 5 trucks with same issue then I call Uber and they said wait 1 more hour now Almost 6 hours and still waiting .

Uber suspend my account without reason you and I don’t have no late cancellation. I never got late to deliver or pick up. My scores are good.

I was trying to sign up with Uber freight load board and the following day I received an email saying that my account has been suspended without any clear explanation however when I tried to call them they don’t want to answer why they did that nor being able to tell me what I did when I have never hauled a load with them , the next thing they tell me is that” it is a final decision.” And they have no way of providing the reason why they did suspend my account.