Follow Up Boss

It worked for a few months and no it times out whenever I try to click on a leads name, it doesn't load their info.. spoke to them and they couldn't do anything

Needs much better support. Super buggy, constantly crashing and/or freezing. This last update made things worse.

It’s nice to have an app with the CRM because I have tried to use CRM‘s in the past that literally did not have app… They just wanted you to connect with the mobile version of the website. So it’s great to have an app. But the app lacks quite a bit of functionality that you would expect it to have. As long as you’re only expecting the basics from an app, and not more full functionality if you’re operating totally in the field, the app is sufficient.

Nice to have connection with the main interface, but app needs work It’s clunky. Why not just use a fully responsive mobile site versus an “app style” version that is missing components or ease of use. Too hard to mark messages as read: make it swipable. New leads are not clearly marked or easily accessible. More user friendliness is needed.

Not really a good app, doesn’t have a lot of features, can’t see sent emails, needs to be more like the web version

Dear FUB team, Where’s the tasks menu? Where’s the leader board option? Where’s the call log? Where’s the auto-dialer? Do better. Sincerely, A hoping customer.

I’ve really enjoyed using Follow Up Boss especially on mobile! It’s really kept me efficient and in the loop when working outside the office. The call quality is fantastic and I can always rely on the app to keep me notified when a new lead comes in!

The app is lacking a lot of basic functions you would expect. Being on the go, I’d love it to be more powerful and rely less on having to get to my desktop computer. I’ve been using it over 2 years and haven’t seen any major updates except being able to block a phone number (which should have been a feature long before).

I can no longer access my ponds on my iPhone and I can only see my leads from premier agent. I have to use the computer to see my 30k leads. Ponds disappeared. On my android I can only see all the leads and I cannot sort by ponds at all or see only my leads. I need 2 phones to even use the app. It only works right on a computer. Premier agent is actually better for finding out people.

I absolutely love FUB and I’m constantly helping/training my team members on how to use it. However, it seems there are still some areas that could use improvement and there hasn’t been any substantial updates in a long time. Like the ability to send pics or files from your phone through the App. And they need to integrate more of the desktop/laptop features into the mobile app like the ability to add a new contacts address on the initial Add contact page, and the ability to simply use the return button to move to the next field, and the default should always be to begin the next field with a capital letter. These are some basic functionality things that are rudimentary on nearly all other apps. That being said, still the #1 CRM for REALTORS.