Pottery Barn

Pottery Barn

By Williams-Sonoma, Inc.

  • Category: Shopping
  • Release Date: 2017-04-06
  • Current Version: 15.12.0
  • Adult Rating: 12+
  • File Size: 211.36 MB
  • Developer: Williams-Sonoma, Inc.
  • Compatibility: Requires iOS 16.0 or later.
Score: 4.80442
4.80442
From 9,040 Ratings
Free On itunes

Description

The Pottery Barn App takes everything you love about shopping with us and puts it all in one convenient place. Here’s what the App can do for you:
 • Discover More: Be the first to shop our latest arrivals and get new inspiration each season. • Wedding Registry: Create and manage on the go. • Expert Design Help: Book virtual or in-person help to create your dream space. • Shop by Room: Get inspired with curated looks that are easily shoppable. • Picks Just for You: Personalized recommendations based on your shopping history. • See It in Your Space: With virtual preview, you can use your camera to see how our products will look in your home. About Us: For over 70 years, Pottery Barn has represented exceptional quality and timeless style. Passionate designers and decorators, our in-house team creates beautiful foundational pieces for a comfortable, well-styled home.

Screenshots

Reviews

  • Disappointed customer

    2
    By #Jesusisbest
    I’m disappointed because the rewards are so hard to access. They don’t show up on the app and when you try to use them on your phone, it is difficult and does not work most of the time. When I selected a euro size bed pillow, it kept adding a king-size to my cart. So the app needs work. I like their products that’s why I put up with these things, but I won’t for long because it’s so frustrating. It takes so much time.

  • Terrible user interface on mobile!

    2
    By PB rewards hidden
    When using the mobile app it is very difficult to see the details of each item. Either the scrolling doesn’t work or the item disappears or changes to something completely unrelated. I’d also love to see a lawyer get involved with a class action. Pottery Barn makes it extremely difficult to add reward numbers and certificates. You have to be adept with first ensuring your credit card is linked then be comfortable with an intricate copy and paste process before the reward can be applied. Developers need to take note from companies that are true customer first organizations like Nordstrom that allow easy click on and off “would you like to use your reward today?” It would be interesting to review how many PB rewards go unused due to their terrible process.

  • Your app is glitchy

    3
    By App that!
    I want to use your app but it’s hard to get the item to load and it’s difficult to page down on the screen to view options. I am adept at apps and somebody needs to sharpen their skills at end user experience.

  • Website issues and awful customer help!

    1
    By First and Last Time Shopper
    Never have I had to wait two weeks for an item to appear on the website. When I type in Temple Street Frame, it doesn’t appear. I called the Coral Springs store to order and was left on hold 3 times. I called customer service and instead of them handling my concerns, the confused rep told me to try the website in 24-48 hours because it should show IF I enter the SKU. Today I enter the SKU but no picture appears but I’m able to add to my cart. Very confusing and annoying so hopefully it arrives.

  • Great service

    5
    By jenn.c.r.
    It was so easy and helpful!!

  • Doesn’t let you add insurance yet enforcing a no cancellation policy

    1
    By Bookofelijah
    I’m extremely frustrated with Pottery Barn’s checkout process. I was not given the option to add insurance to my order, and now customer service says there’s nothing they can do. It’s unacceptable to enforce a policy when the option was never even provided. I expected better from a premium brand.

  • Address Entry

    2
    By angelikha
    Things were going well until I had to fill in my address. The program was address prompting out of control. I could not just backspace & start over, it wasted my time & frustrated me.

  • Very difficult from a phone

    1
    By VRL16
    I love pottery barn, and every time I tried to use the website from my phone it wants me to open the app. The app is not sized well for the use from an iPhone and you can’t see anything.

  • There are no rewards and shipping is expensive

    3
    By Kaylee 146
    Spending that kind of money you would expect a discount of some kind on shipping.

  • Birthday rewards

    5
    By zzzzpoppy
    Enjoyed shopping with rewards card so much to pick from thank you

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