TPass - Order Bubble Tea

TPass - Order Bubble Tea

By SherpaShare, Inc

  • Category: Food & Drink
  • Release Date: 2020-04-15
  • Current Version: 1.0.77
  • Adult Rating: 17+
  • File Size: 95.54 MB
  • Developer: SherpaShare, Inc
  • Compatibility: Requires iOS 13.0 or later.
Score: 4.46275
4.46275
From 765 Ratings
Free On itunes

Description

The TPass® app is a convenient way to pay in app to skip the line and order ahead your favorite bubble tea. Rewards are built right in, so you’ll collect loyalty points and start earning free drinks and snacks with every purchase. Mobile Pay Save time and earn Rewards when you pay with the TPass app whenever and wherever. Order ahead Customize and place your order, and pick up from your favorite store without waiting in line Loyalty Rewards Track your loyalty points and redeem Rewards for a free drink of your choosing. Receive custom offers from nearby stores. Send a gift Say thanks with a digital TPass Card. It’s easy to redeem a gift from email or in the TPass® app. Manage cards Check your TPass Card balance, add money, view past purchases and transfer balances between cards. Find your favorite bubble tea stores See bubble tea stores near you, get directions, hours and view store amenities before you make the trip. TPass Membership Get 2 Free drink every month with TPass subscription membership

Screenshots

Reviews

  • false advertising

    1
    By eturtled
    T pass advertises a subscription that gets 2 free drinks a month, when in reality it's only 5 dollars off.

  • Couldn’t tell what drinks qualify for the reward

    1
    By review_sha
    It is time consuming to figure out what drinks are eligible for the rewards and the rewards expire very frequently and making you go back and order frequently to really get the benefit of using the app

  • Not happy with having to reload an amount of their choosing

    1
    By Dylan584395
    The app makes you reload an amount of their choosing so you’ll always have a small balance on their app, thereby enticing you to come back to purchase more off their app later. It’s manipulative; I just want to load the required amount for the purchase. Please fix this.

  • System error and no refund!

    1
    By Rob888666
    The tpass system is fragile and did not get my order sent to the store. I still got charged. Despite my numerous contact with them, they just ignore my refund request and do not even bother replying. I have to delete the app with about 10 dollars in my balance. Shame on them in robbing my money.

  • It was good until it wasn’t

    1
    By qeedfyyjj
    There was one boba place close by me that accepted T-pass so it was great to use the app to order ahead of time. Unfortunately, that shop closed and the nearest boba shop that accepts T-pass is too far to go to. My issues are 1) I can’t access the funds in my virtual card, 2) I emailed them to cancel the subscription ahead of time to avoid the monthly fee but was still charged, and 3) horrible customer service. I asked for a refund and the customer service rep basically told me it’s my fault I didn’t cancel the subscription even though I emailed them to cancel the subscription. At no point did anyone respond to my email and when I called the person texted me was so rude. They said they would look into refunding me but never did. Don’t use this place, they are in it for the money only.

  • My money is stuck

    1
    By Aylnine
    Like others, I had an issue with my balance being unusable on the app - the store the card is for is not on the app anymore. I contacted TPass who said to take it up with the store, and when I talked to the store, they said that the money was paid to TPass. Now TPass customer service won’t respond to me at all and my money is stuck in the app (or, more accurately, just gone). Stay away.

  • Forces you to use a virtual reloadable gift card

    3
    By 66NB66
    If you just want to order ahead and maybe not use the app a lot or even just once that’s hard to do. I tried to make an order for a $7 drink but the app only let me reload a virtual card for $10 and then I could purchase my drink. I couldn’t buy just the drink directly with my credit card. So forced into this loop of loading up a virtual card and always having change left over you can’t use completely without another reload. If you frequent a place sure this app may be great but this isn’t for one time purchases.

  • Requires preloading with money - no thanks

    1
    By Doc Walt
    This app doesn’t allow you to charge the exact amount for an order. It requires you to load the card with a fix dollar amount, so that you will always have a balance on the card. No thanks.

  • Horrible customer service

    1
    By Alx390
    I got T-Pass for one boba spot only, which then stopped accepting T-Pass (though it’s still listed in the app). I asked for a refund and it has now been over 6 months that I’ve been trying to get money back. They’ve said multiple times that it was being worked on and then never got back to me. The latest time I reached out, they pretended that they didn’t know what issue I was talking about.

  • Charged me but the order didn’t get to the store

    1
    By imsosoangry
    Worst app I’ve ever used. I ordered and payed through it. But the store told me they have stopped collaborating with the app so the order and the payment didn’t get to the store. Have to order in store again. But the app just charged my money, no refund, no response, no explanation.

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