Tandem - Living Together

I really needed something to try to get money saved with my Fiancé and I thought this would’ve been amazing based on the ads I saw. I download and boom! You can’t even use the app without AT LEAST paying $10 (Ten Dollars USD)!!! If people needed this service truly, they possibly wouldn’t have the financial wiggle room for the monthly subscription!

I wish you had a free version! Was excited to try the product but couldn’t make it past the monthly charge. I get added features can cost $, but wish there was a free version for couples who are saving money, which was the main purpose of me downloading the app.

I like the app, would like it a lot more if we could create our own categories. Thanks

The concept of this app is wonderful. But it’s slow to use, often duplicates transactions, crashes, frequently requires relinking your accounts. And it seems to not be getting improved

I’ve had the app downloaded for two years now and have just been waiting for an android version to become available. I feel stuck in our finances since we aren’t married and do not have a joint bank account. I’m begging you guys to please please please make an android version!

I was just trying to do the free trial and got charged for the year. This was in September and they still have not returned any of my messages

I like the idea of the app in general, but seriously, a “pay what you think is fair” tab that I cannot close without actually knowing what I’m doing in the app? Like I couldn’t just look through the app to even see if it would actually work for the needs? I think it’s silly as well because while some people are generous and will pay more, there isn’t anything telling me what I’m paying for! I’m not going to agree to pay for something without knowing how it works.

This has to be the dumbest thing I’ve ever seen the app on the App Store listed it for free but that is completely false you have to pay to use the app otherwise your stuck on a screen that says “get started with a free trial” why list the app as free if in order to use the content of the app you have to pay?!?!?!

I was influenced to download this app because of the concept of being able to split expenses easier than using payment apps. Upon launching the app, I could not bypass anything without purchasing first. Since I had been promised an app that would make splitting expenses easier I decided spending the $60 was worth it. However, I quickly realized that it is hardly any different from splitting costs through payment apps such as cash app. I like that I can see my own expenses, but I would have to manually add the person I want to split with, designate the amount, and then still use a payment app to split it anyways. The only thing that is interesting that I could maybe use is shared to do lists and wishlists…but I can do that for free in my notes tab in my phone. Overall, this might be good for new couples or divorced parents that prefer to split all costs down to the dime or those who don’t trust each other financially (I.e. instead of saying dinner costed $50 the app has the specific charge down to the dime)…but it won’t be beneficial to me as someone who needs to move large sums back and forth for rent and other expenses. Why my review is so low: Since I have no need for it and haven’t used the service once—I contacted support within several days of my purchase and requested a refund. I never heard anything back. I wasted $60 for absolutely nothing—especially since I’ve never used the function at all. Really disappointed but mostly by the lack of response. Further, the cost of the app is overall just way too high, especially when apps like Rocket Money exist that offer many of the same features for free.

No one responds to help messages. I’ve sent 3 with no responses.