Protection 360™

Protection 360™

By T-Mobile

  • Category: Utilities
  • Release Date: 2017-05-05
  • Current Version: 3.424.0
  • Adult Rating: 4+
  • File Size: 84.97 MB
  • Developer: T-Mobile
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.53683
4.53683
From 43,153 Ratings

Description

Protection 360 by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360 by Assurant® lets you: • Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360™ customers. • File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. • View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. • Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360™ in one place. Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.

Screenshots

Reviews

  • T Moblie Bastrop Tx

    1
    By Lynndle
    They tricked me in buying a phone , I ask to get the same storage as my old phone they told me no problem I had 250 stage on my old phone & thought that’s what they sold me but after a 15 days I realized I didn’t have that it was 120 storage I went to the store to talk to them and I was told I had 14 days to return it even tho it was there screw up they would not help me in any way . Since I realized it a day late . Bet that’s happens a lot hoping that we don’t notice till it’s too late . I’ll never buy anything from T- Moblie again ….
  • Hard to use

    2
    By sondrasco
    Process and steps to use this app are very confusing and hard to navigate
  • Very bad e unnecessary

    1
    By Cipb_33
    Considering what I pay for insurance, It seems illogical to me that they would charge me for damage to the phone $105 (12 pro), it doesn’t make sense
  • Ease Of App

    5
    By hcushjcjjchkc
    This app has been so easy to work with for replacements on my account. Love it!
  • P360

    5
    By AppleGamerNerd
    Welp, Pretty decent app! Normally it would be cooler if it worked alot faster and properly sometimes but pretty convent and actually pretty helpful in certain criteria! Keep up great work T-Mobile and stay on top of the cyber security!!
  • Great options and corrections

    5
    By DWF133
    I'm really pleased with my Protection 360 plan! It's more than any other company has had to offer, that I've found!
  • Doesn’t do anything

    1
    By -Sherlock-
    Horrible. They make you call to cancel service, then intentionally make you jump through automated hoops which take an hour, hoping that you’ll give up.
  • Complete waste of time

    1
    By The Unhappy customer 1
    Nothing about this app is functional.
  • Frustrated!

    5
    By tenniep
    upon trying several times to file a claim, it keeps telling me that I don’t have a claim presently when I’m trying to file a new claim!! Not sure what to do since it keeps making me start all over for no reason, even though I’ve entered my information 3 to 4 different times all the way to the end… very annoyed!!!
  • Beware

    5
    By Sprint Customer from 1999
    Very Similiar Experience

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